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Learn The Latest Brain Science to Help Resolve Conflict Faster and Prevent its Frequency

Conflict is unavoidable and neuroscience helps us leverage our brain power so we can best communicate during crucial conversations and times of stress.

This course explores the communication process from the perspective of how one’s brain manages information and reacts to stress with particular emphasis on conflict. Brain functions will be explored in bite size pieces that will teach participants what occurs unconsciously and automatically during conflict and how to positively work with that knowledge.

Course Topics

  • Microexpressions and non-verbal communication
  • Basic brain functions
  • Neuroscience techniques that improve conflict management and communication
  • How to begin crucial conversations and set the stage for success
  • Compassionate communication

Course Results

  • Improved communication effectiveness
  • Remain more in control of your brain and emotions during conflict
  • Improve an individual’s capacity to hear what is being said during conflict
  • Understand what occurs in the brain during conflict
  • De-escalate high emotions
  • Connect more deeply with others during difficult times

To register for this workshop

Visit  Neuroscience of Conflict Management registration page.

Benefits of Attending The Neuroscience of Conflict Management

You will discover ways to harness the power of your brain to improve all your communication techniques. In addition, you will learn to identify brain behavior and read situations so you can more effectively resolve conflict and prevent its occurrence.

Who Should Attend

Supervisors, team leaders, team members, or anyone with the desire to improve their ability to communicate and resolve conflict.


Wed. July 25, 2019, 8:30 a.m.-4:30 p.m.


Boise State Meridian Center, 2950 Magic View Drive, Suite 188, Meridian, Idaho. View a map to Meridian Center for location and driving directions.


Carol Barkes – Carol Barkes is a certified professional mediator, neuro peak performance specialist and author. She serves as the mediation services coordinator for the Idaho Fourth District Court, is a lecturer at Boise State and teaches the first neuroscience courses taught at the university and runs a busy private practice both mediating and consulting. She is currently co-authoring a book called Success Strategies with Jack Canfield (Chicken Soup for the Soul) – due out July 2018. From an education standpoint, Carol graduated summa cum laude from Jones International University with both a BBA in global leadership and influence and an MBA in negotiation and conflict management. She is currently pursuing her Ph.D. through Grand Canyon University. Each week, Carol mediates and helps negotiate numerous cases making her one of the most active mediators within the state of Idaho. Her background in neuroscience and mastery of applying the latest neuroscience research helps Carol maintain a very high-resolution rate. Her ability to convey this knowledge in a manner that is straightforward, approachable and easily understandable makes her presentations relevant and engaging.


$340 per person, includes all materials and parking.


Group discounts are available for three or more participants registering from the same organization for the same course at the same time. Call (208) 426-1709.

Contact Us For More Information About Boise State Center for Professional Development

Phone: (208) 426-1709
Address: 2950 Magic View Dr., Ste. 188, Meridian, ID 83642

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