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Working with Emotional Intelligence

The Hard Case for Soft Skills

The rules have changed – it’s not how smart we are, but how well we handle ourselves and our relationships in the workplace that fuels our success.

Working with Emotional Intelligence includes an assessment and analysis of your own skills and abilities, followed by an in-depth look at the keys to recognizing and using emotion toward building strong relationships and achieving outstanding results. You’ll learn to recognize emotion in yourself as well as in others, adapt your communications accordingly, and propel your team to success. Competitive pressure requires more than strong technical skills; in fact, those are now the price of admission. Excellence demands those with a high EQ, demonstrated by self-motivation, initiative and optimism – traits which create organizational resilience in the face of never-ending change.

You will Learn:

  • Develop the capacity to be aware of, control, and appropriately express emotions
  • Use your social radar to read others’ emotions and manage interpersonal relationships judiciously and empathetically
  • Fine-tune communications, gain influence and manage conflict

So You Will Be Able To:

  • Use your understanding of emotions and self-management to better communicate both verbally and non-verbally, balance optimism and pessimism, and have an effective and positive impact on others in the workplace.

To register for this workshop

Visit the Working with Emotional Intelligence page.


Emotional Intelligence is the key to both personal and professional success. This course prepares you to recognize and use emotions to guide thinking and behavior, manage or adjust emotions to adapt to various environments and achieve your goals. Your heightened Emotional Intelligence will enable you to join intelligence, empathy, and emotions to enhance thought and understanding with your staff or team.


Anyone seeking to enhance their effectiveness in the workplace through a better understanding of emotion and how it impacts communication.


Tue. Nov. 19, 2019, 8:30 a.m.-4:30 p.m.


Boise State Meridian Center, 2950 Magic View Dr., Ste. 188, Meridian, Idaho. View a map to Meridian Center for location and driving directions.


Jennifer Hooft – Jennifer Hooft is a human resources professional with over twenty years’ experience spanning varied industries, including technology, financial services, higher education, and healthcare. She is currently consulting for small to mid-sized employers, providing expertise across a broad array of HR services. In addition to her roles as VP of HR over the years, Jennifer served as State Council Director for the Society for Human Resource Management (SHRM), and President of the Human Resource Association of Treasure Valley (HRATV). She teaches as adjunct faculty for Boise State University’s College of Business and Economics, and The Center for Professional Development. Jennifer is deeply involved in the community, having served as President of the Board of Directors for Idaho Humane Society and Family Advocates. She has also served as a board member for Girl Scouts of Silver Sage. She is married with two adult daughters and one rambunctious puppy. She enjoys outdoor sports and teaches yoga and meditation.


$420, includes TTI assessment and all materials


Group discounts are available for three or more participants registering from the same organization for the same course at the same time. Call (208) 426-1709.

Contact Us For More Information About Boise State Center for Professional Development

Phone: (208) 426-1709
Address: 2950 Magic View Dr., Ste. 188, Meridian, ID 83642

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